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B2B search marketing has changed how businesses interact with their customers. For example, instead of calling or sending handwritten thank you notes (still good ideas by the way), a firm may send an e-gift card or an email.
But, there is one thing that rules when it comes to customer service – making it personal. Following are two ideas on how to use video to do that in this high-tech, B2B search engine marketing world.

B2B Search Marketing: If You’re Not On YouTube, You’re Missing Out

YouTube is just five years old, but earlier this year it surpassed the 2 billion video views per day mark. Two billion!
Use this to your advantage to personalize – and broadcast– your message to your customers. For example, you can do a “Weekly Specials” broadcast; a “Daily Tips” broadcast, or a “Monthly Deals” broadcast. Instead of sending out a staid old email, send a video cast. It gets your voice in front of your customers.

As any B2B search marketing expert will tell you, customers who come to know, like and trust you buy more from you. Personalizing your messages in this manner completes this cycle that much sooner.

B2B Search Engine Marketing Made Easy: Create a Tutorial

Another way to use video effectively is to create tutorials and/or videos that offer more in-depth information about your product or service.

The vast majority of consumers – as high as 88% depending on the niche and/or product/service they’re interested in buying – conduct online research before making a purchase. The more info you give them, the better chance you have of making a sale.

What better way to do this than via video – which is one of the easiest B2B search engine marketing strategies you can use to get more traffic and sales.

Want to get the inside scoop on B2B Search and Social Media Marketing? Join the b2b Search Strategy Summit  fast approaching on June 23 in San Francisco, CA.