Search Marketing InsiderPay Per Click, Social Media and SEO Strategies – An Internet Marketing Institute Publication

Last week Google launched “Instant Search.” Instant search essentially fills in words and phrases for you as you conduct a search on Google. For example, let’s say you start to type in “goo”. Before you get further, you’ll see a list of potential queries, like “Google” and “Goo Goo Dolls” and so on.

Google’s reasoning for launching this innovation, as with pretty much everything they do, is – on its face – simple: to improve user experience by helping users find what they need faster.  For search engine marketers, however, what’s good for users is not necessarily good for PPC campaigns. Will Instant Search fundamentally change PPC forever?

As I see it, there are two big impacts from Google Instant Search that SEMs need to immediately address.

1. Instant Search increases the importance of head terms. Head terms refer to generic or very popular keywords in your account. Tail terms (or “long tail”) are the much targeted keywords with few queries. A head term example might be “mortgage” whereas a tail term would be “mortgage rates in Miami Florida for bad credit.” Because Instant Search immediately starts to suggest words as a user types, it stands to reason that this feature will result in more head term keywords and less long tail keywords.

In the example I gave above, a user who typed in “mort” might immediately see a suggested query of “mortgage rates” and decide to click on these results long before they complete a much longer query like “mortgage rates in Miami Florida . . .”

From a PPC perspective, this means that volume on head terms – and therefore the importance of showing up on these terms – will increase. Another way of thinking about this is that the head terms will be taking traffic from the tail terms. Hence, if advertisers currently making money on the tail still want to get the same volume they were previously getting, they will now need to spend more of their budget on the head terms. More advertisers bidding on fewer keywords will result in higher CPCs and more money for Google.

I believe that this is pretty consistent with Google’s existing policies. Several years ago I pondered whether keywords even mattered anymore and whether Google would one day go from a keyword-based system to a “category” based system. This move to Instant Search is consistent with that prediction. Long tail keywords cost Google money; getting as many advertisers as possible to bid on fewer keywords is very profitable!

2. Instant Search increases the importance of bidding separately for Google versus the Google Search Partners Network. Many people do not realize that when you buy ads through AdWords, your ad can essentially show up in one of three places: Google search results, the Google Display Network (content sites), or on Google search partners like AOL and Ask.com. Often, the performance on Google search and Partner search sites can be very different, as the demographics of users on these sites vary.

The advent of Google Instant Search will further change the results between Google and Partner search results. Because partners like AOL and Ask do not have Instant Search functionality, you can expect to get more results on long tail queries on Google partners than on Google. If you assume that long tail queries are more valuable (since they are more targeted) than head terms, the result may well be that the relative value of partner search results vis-à-vis Google search results will increase.

While Google doesn’t currently allow you to bid only on the Partner network, you can at least set up two campaigns with one set to Google only and one to Google plus the Partner network. You could then focus on head terms in the Google only campaign, and focus on tail terms in the Google plus Partner network campaign, and adjust bids over time to reflect differences in performance.

Keep in mind that Instant Search is only days old at this point so no one really knows how this functionality will really impact AdWords campaigns. And like many Google product launches, the initial launch is usually fundamentally different than subsequent releases. So watch your AdWords campaigns closely, watch for announcements from Google, and don’t make rash changes until the metrics suggest to do so!

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David Rodnitzky is Founder of PPC Associates, a leading SEM agency in San Francisco. To learn more about full service AdWords management from PPC Associates, contact David at david@ppcassociates.com.

Over the years, Google has been consistently adding more “bells & whistles” to their AdWords Platform, and they are continuing to show signs of becoming their own PPC Management Software Company that could be a real threat to the existing leading companies in the marketplace today. In fact, if Google was able to get widespread adoption of the management tools by marketing to advertisers that, instead of spending  extra dollars for these tools, why not just use Google’s free tools and take that money and put it back into their monthly ad spend.

The movement by Google to offer similar PPC optimization tools for Free as compared to other companies such as Acquisio, ClickEquations , and others, where the advertiser has to pay, makes it a pretty good investment for Google and advertisers because those extra dollars would go back into advertising, or, in other words, Google’s Pocket. With that said, there are many questions that come to mind:

• How good is Google compared to those other PPC Management Companies who, not only have a loyal following, but also have familiarity with their products?
• Will the Advertiser see a higher Return on Investment using Google’s Tools?
• Will it force the 3^rd party companies to lower their rates to compete with Google?

Of all of the tools that Google is rolling out to their advertisers, there is one in particular which struck a cord with me and hinted on the fact that this maybe Google’s next frontier. For example, their new automatic bidding tool called Enhanced CPC is designed to increase ROI on an advertiser’s Max CPC campaign. Many PPC Marketers used to rely on this automation from third party companies so  time could be better spent on more important things.

Furthermore, another interesting point to note is the marketing language that Google is using to promote the tool. Here is a snippet from Google “Enhanced CPC can be thought of as an ‘‘ROI turbocharge” setting for your existing Max CPC campaigns. Simply check a box and let the AdWords system get to work improving your ROI.”  In essence, Google is trying to inadvertently eliminate the need for 3^rd party bid management tools, or at the very least take the API integration to the 3^rd parties out of the mix. However, in their marketing language, Google appears to be more sympathetic to other outside bid management tools by mentioning their Bid Tool is compatible with third party bid management systems.  This statement, even though soft and fuzzy, does not make a lot of sense to me because it forces the advertiser to make a choice of one or the other. How can an advertiser use both at the same time?

Another interesting tool from Google is their Analyze Competition product where advertisers can see what their competition is doing. Even though this is full release mode and was first introduced back in June 2010 and then expanded to all advertisers in August 2010, it’s another sign of more competing tools to come. In the past, we had to pay for this service from other 3^rd parties to get this information. But again, the marketing messaging that Google uses to describe this service reveals more than just a nifty tool. According to Google, “For the first time, you can see how your AdWords performance compares that of other advertisers.” So it’s pretty clear that Google wants to provide every possible tool to get their advertisers to spend more money with them.

In conclusion:

No matter how we view the trend of Google pushing more and more PPC tools that were once only provided by third party companies, it provokes competition, and that can only benefit Google and the advertiser. However, it does motivate and open the door for PPC Management companies to come up with something new and exciting that Google does not already have in their arsenal. On the other hand, Google could just buy out those companies and eliminate the competition altogether. We’ll just have to wait and see.

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Greg Meyers is the President/Founder of iGESSO Internet Marketing, LLC and author the Search Marketing Blog SemGeek.com.

The goal of the new Twitter interface is to provide a richer user experience and a more robust platform to search, share, access, and explore content and information. All 160 million registered users will soon be privy to the new features which include embedded media capabilities,  easier content sharing and more accessibility. Over the coming weeks, Twitter will continue to roll out the updated version to all users through the process of random account selection.

The upgrades are significant, and overall the new interface is a step in the right direction, especially from a marketing standpoint. As Twitter becomes more of a destination site and offers more than just ‘tweeting’,  it stands to provide ample ways for marketers to reach more targeted customers in real-time.

According to Augie Ray, analyst for Forrester Research, “Twitter’s new web functionality is a significant evolution that promises to attract more visits to Twitter.com, improve Twitterers’ interactions with content and each other, and ease adoption for Twitter newbies.”

The numbers speak for themselves!  In August Twitter generated nearly 3 billion tweets, which was up 33% from May. According to WebProNews, an average of 85 million tweets were posted on Twitter each day in August.  Now, with Twitter’s improved usability, marketers should take advantage of the increased customer engagement they can gain.

Twitter has now integrated features previously only available from third party vendors. This should ultimately help Twitter win back the 20% of users who have turned to third party tools such as Tweetdeck, Seesmic  etc. The new features go beyond just tweeting, as CEO Evan Williams suggests the site can be used as an exploring tool–and the new interface does just that. Not only is it more user friendly, it provides improved resources to access information and opens the doors to increase marketing outreach.

Here’s A Glance at the Twitter Redesign Impacts on Search Capabilities:

• Prominently displayed Search box is at the top of the page
• Unlimited scrolling option on search results
• Additional filtering features: Tweets with links and Tweets Near You
• Save this Search option is more visible
• Enhanced search features for retweets

Twitter’s Redesign Improvement Highlights:

1. New Interface Design: The infinite scroll and new architecture is more user friendly and allows for faster ways to view more related information. In the top navigation, you can easily access your timeline, mentions, retweets, searches and lists. The tweet stream on the left remains the same, however, when one clicks on a tweet, the right side populates with more detailed content.
2. Embedded Media/Photos/Videos: You can easily embed and view photos, watch live video and more within your Twitter account (offered by Twitter media partners: DailyBooth, Etsy, Flickr, Justin.TV, Kickstarter, Kiva, USTREAM, Vimeo, yfrog, YouTube and more). Media is displayed on the right side.
3. Additional Pane for Related Content: It’s easier to view more detailed insight on information related to tweets – see author or subject info, replies, other Tweets and a map for geo-tagged Tweets. You can now use the new pad/pen icon (overlay box) to tweet and not lose your place in Twitter. If a tweet links to a product on an e-commerce site partnering with Twitter, you can view the product.
4. Mini Profile View: You can get fast access to user account details without off-page navigation including bio information and Tweets.

The verdict will remain open until the roll out is complete, but it seems to be a step in the right direction. We will keep watch and report back with any findings at the end of the transition.

Let us know what you think of the new Twitter interface. Feel free to share your thoughts on the features that you like or dislike in the comments.

By Karen Waggoner, Director of Events, PPC Summit 

By now everyone with a keyboard or touch screen is aware that Yahoo and Microsoft chiseled a long sought after deal to combine their collective search forces.  This means Yahoo’s once-dominant search engine will be replaced by Microsoft’s newly branded Bing.  This certainly makes Bing, with 30% of the market, a force which cannot be ignored.

What Makes Bing Sing?
As defined by Microsoft, Bing is a decision engine, “a new approach to user experience and intuitive tools to help customers make better decisions, focusing initially on four key vertical areas: making a purchase decision, planning a trip, researching a health condition, or finding a local business.”

The Bing experience is definitely different.  Beyond the slick advertising, the customized results by category and product yield a different-looking output.  It seems reasonable that queries yielding results based on product and category are almost certain to produce more impressions – as searchers do not have to view a full advertisement – and can see the information packaged under multiple categories.  Bing claims that click through rates for items in their categorized results are higher than results in the normal organic listings. The new multi-threaded SERP design renders more pages that are closely associated with the primary keywords being searched, according to Tony Yamanaka, Natural Search Specialist of Apogee Search.  This is a good thing for advertisers and affiliates.

What Makes Bing Go?
Bing features include what they call Quick Tabs.  These are broad category links based on your query nicely ordered on the left margin as secondary listings. These broad categories may be useful for those in unique niches and also as a resource tool to identify broad keyword terms.  One more user-friendly feature is the Best Match option.  One result returned with high confidence is shown at the top of the page as the best match.  Eight links are added under this listing along with an internal search form.  To encourage selection as a “best match” company names contained in the URL and title tags appear to win out.  Local Listings include mini-reviews categorized by relevant keyword, a departure from MSN and Live Search days.  A new partnership with Yellow Pages Local Listings means paid sponsors will show above normal listings, per Anthony Edwards of Apogee Search, in a recent and highly informational blog post.

Bing also has a couple of new and unique offerings, BingTweets and a Cashback program.  Cashback is offered as a bonus to consumers who purchase eligible products and pitched as a way to “avoid extra expenses with a pay-per-click (PPC) bidding process that doesn’t require constant attention.”  Talk about a slick pitch.  Microsoft claims Cashback to be, “a low-risk advertising channel based on actual sales. You can remove risk when listing your products with Bing Cashback because it’s based on a CPA model. You don’t have to invest extra time or money in undesired fees traditionally associated with PPC campaigns. This also helps you avoid click fraud and click arbitrage.”
BingTweets is a partnership that promises deeper, real-time information about trending topics on Twitter by marrying Bing search results with the latest tweets.  You can search for anything in the BingTweets search box and see Bing search results alongside the most recent related tweets.  There’s a highly useful idea that Google didn’t come up with first.

What Does Bing Bring?
The good news for entry-level advertisers is there is one-less platform to manage, a shorter learning curve and less time overall is required to be successful in search. Internet marketers simply must pay attention to the Bing algorithm and optimize accordingly.  Fortunately the optimization process seems, on the surface, to be essentially the same as Google’s. 

Bing has earned praise for how it displays relevant search results.  It is all about how users think and use search.  As Tony Yamanaka, puts it, “Bing does not have to overthrow Google to be successful; it can succeed by taking a different approach.”  And Bing is definitely singing a different tune.

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Karen Waggoner, CMP is Director of Events for Alteract Marketing LLC, the parent company of PPC Summit and AdWords Advantage Online Summit.

By Alissa Ruehl, Manager of Website Effectiveness Consulting, Apogee Search

Now more than ever, marketers are hyper-focused on getting the most out of their online advertising investments.  Here are 7 strategies to give your current paid search (Pay Per Click) campaigns a boost and get the highest quality of visitors coming to your website.  These techniques can be implemented fairly easily, and are highly effective at maximizing your campaign ROI. 

1. Trim the fat on your PPC campaign
The hard work with PPC budget reduction is that you don’t want to just lower your daily budget on the search engines, lower bids across the board, or do other sweeping things that will also cut your lead flow by the same percentage that it reduces your spend.

Some campaigns are highly optimized, making fat trimming more difficult, but most campaigns are wasting a portion of spend on audiences that will never convert. Now is the time to refine your campaign to ensure that you pay only for relevant traffic.

2. Add negative keywords
Run Google search query reports to see what actual search terms are driving your traffic (and costing you money). If you are using broad match at all, chances are there will be some irrelevant terms in there. Add these irrelevant terms as negative keywords in both Google and Yahoo!

Are you seeing a lot of lines like “108 other unique search queries?” Most analytics programs will show you a list of the search queries that brought traffic to your site, and you can supplement Google’s data with these reports.
Don’t just focus on reducing unwanted clicks, also trim out irrelevant impressions. Why do this when you are only paying for clicks? Because it will actually reduce your costs. Google has put more and more emphasis on its quality score algorithm, and one major element of a keyword’s quality score is the click-through rate. If adding negative keywords removes 20% of your impressions on a keyword (those that were so irrelevant they weren’t generating any clicks), that would increase your click-through rate by 20%. The corresponding increase in quality score should increase your average position or decrease your cost per click.

3. Refine ad copy
Stop wasting money paying for clicks from people who will never fill out a lead form. Many companies default to exciting ad copy that is focused on grabbing attention and generating clicks. In a tighter economy, ads need to be targeted to attract only relevant traffic.

Make your ads specific, and make sure they accurately represent your company. Often it makes sense to use your ads to actively qualify prospects.

4. Add dayparting
Another good way to reduce spend without reducing overall performance is to daypart–turning your ads off entirely at times of the day that don’t deliver quality traffic. Google allows you to pause campaigns at certain times, and also to selectively lower bids. Turning your campaign off entirely on the weekends might be overkill, but automatically reducing bids 50% on weekends might give you a similar number of qualified leads with less cost.

5. Test all major changes to your website
Not all site changes increase conversion rates. Some companies redesign their sites to have a better look and feel, but then see a decrease in conversion rate despite positive feedback about the design. Even landing page best practices don’t work in every instance.

There are many great testing platforms out there, and some, like Google Website Optimizer, are even free. It is relatively simple and painless to test everything but minor changes to your site.

If you launch a new landing page, A/B test it against the one you were previously using. If you are making several individual changes to a landing page, home page, or any page on your site that affects your PPC campaign, consider using a multivariate test to see which variables have the most impact and which combination is the best.

A word of warning: these tests can quickly add up to dozens of possible combinations. If you have a low lead flow, these tests can take months to accumulate statistically significant data. Be sure to limit your variants to a level that your traffic can support, and consider sticking with A/B testing if you usually see less than 100 leads a month.

6. Track past online conversions
If you are not tracking your paid search campaigns all the way through to sale, you won’t know which keywords or even which campaigns or search engines are generating the leads that are turning into sales.

This data takes a while to accumulate, since you must wait until leads make it all the way through your sales cycle. If you have a long sales cycle or low lead volume, it can be many months before you have any statistically significant data.

Work now to integrate your PPC (and SEO) data into your CRM system so you can have solid ROI numbers for each of your online campaigns—before you need those numbers.

Once you get enough data, you can start optimizing your campaign toward activities that are generating revenue rather than leads that go nowhere.

7. Keep an eye on the competition
Stay aware of what your competitors are doing, but don’t imitate them. Your strategy, analysis, and data all might be stronger than theirs. When watching competitors, get an idea of their sophistication level by looking at their tracking system and tracking syntax, keyword coverage (on both relevant and irrelevant keywords), ad copy, and landing pages.

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Alissa Ruehl is the Manager of Website Effectiveness Consulting at Apogee Search. Prior to opening this new division, she managed the paid search department at Apogee for over three years, and during that time was personally involved in the management of paid search campaigns for over 100 companies.  In Apogee’s Website Effectiveness division, Alissa has supervised and delivered successful conversion consulting engagements for dozens of companies.  She consults on goal setting and metrics, analytics installation, integration and usage, overall website usability and conversion rate, as well as design and testing of paid search landing pages.

by Jon Rognerud, Entrepreneur.com

Why do you have a hard time getting (converting) web traffic when it’s *this* easy?

The lifeblood of all businesses online is traffic. I mean – targeted traffic that you can begin to test for conversions.

#1: Keyword Research
Keyword research should be #1 on your list – always. Try tools like Google Keyword Tool, SEO Book Keyword Tool, Market Samurai (free trial). Get more ideas using the search based tool. If running PPC (you should), look at PPC data and keyword portfolio overall that is most closely aligned to your market need: write and optimize for those terms. The most competitive should be in focus, but the higher converting term is most often not the most highly trafficked term. Discover how they search the web and target your terms accordingly. (Informational, Transactional or Navigational)? “Armani black leather jackets for women” is better than “leather jackets,” for example. Use search engine optimization (SEO) to create a set of themed pages to match your findings.

#2: Social Media & Link building
Most know and agree that the Google algorithm relies heavily on links for ranking, especially in competitive markets. Most of these tactics are low cost entry points. Offering quality, and something of value will create link opportunities by default, and should always be your goal. Spend more time thinking about this and submit to quality properties than the useless “300 directories for $49.99” approach.
a. Article Marketing - 400-600 words with real value. Think about the users and webmasters (who    may use the information) first. Make sure to include at least 2 links in the resources box. One could be the actual company name, another, an anchor text keyword. Think users, and then search engines. Make sure to submit to top article directories within your category and sub-category. You can use Yahoo directory and DMOZ to get a sense for activity and relevancy in your marketplace. Use EzineArticles to start.
b. Answering questions - Providing value to your community is always a good thing. See the top answer search engines and get started. I have used Yahoo Answers and Yedda, they are all pretty easy to use. Remember to not “pitch” your own business. Provide real, useful answers. Of course, you’ll get a link back to your site, but the “value” is more important long term. If one of the answers (example Yahoo) appears high and gets you more traffic, you can target additional ads on that page too. (Sponsored Results). If you cannot spend the time yourself, an expert author or an outsourced model works well for an hour a week to work on this.
c. Activate the social communities and start sharing your (quality) content
        a. Start with one of two at first. Look at what your competition might be doing. Then, check – Digg, Reddit, Linkedin, Twitter, Facebook, Delicious, Youtube, Technorati, Stumbleupon. But – don’t forget to look at: Squidoo.com, Hubpages.com, Zimbio.com, Scribd.com, Docstoc.com, Slideshare.net, eHow & Wetpaint.com. For competitive terms you can get to first page ranking using these trusted web properties. It certainly can build your brand and company reputation much quicker. All this for free (outside of your time, of course)! Use socialmarker.com to bookmark your best content across multiple accounts easy and fast. However, do not spam – and try to keep the various content channels unique, not just duplicate content.
        b. Distribute your videos via tubemogul.com, and for a paid fee, try trafficgeyser.com.
        c. Use budurl.com to track your clicks and visitors from Twitter, and use ping.fm to distribute your “tweets” across multiple social platforms – in seconds! Remember! Creating your trust and authority using relevant link building is a “never-ending” task for you.

d. Blog Strategies
      a. A little more advanced topic, but creating PR or Traffic pumper sites with (WordPress) blogs that are relevant to your business, can work very well. Create newsworthy sites and promote them. Use an inter-linking strategy to feed traffic and PR juice to the destination sites of more “core” (money) sites that you own.
e. Directories
      a. Get Yahoo (paid), DMOZ (free) listings established. Look at goguides, gimpsy, skaffe and botw.org as well (not free). This strategy will yield more link/authority juice than 100’s of low quality directories.

#3: SEO
SEO – Search Engine Optimization is the art and science of crafting keyword rich copy and building search friendly websites to appear high in the rankings in the natural search results pages. Consider the power of blended search in all your doings where video, news, podcasts, images, maps all display into one “Universal Search,” as Google calls it.
     a. TAGS: TITLE, DESCRIPTION, H1, ALTs – Make sure to describe your page using keywords in these tags.
     b. LOCAL SEO: If you are a local business, make sure you get your listings into the big three search engines (Google, Yahoo, Bing/Microsoft). You can use getlisted.org to check your listings, and ease the process of submission. Do NOT spam by faking multiple listings and phone numbers. See Google Local for more details, and the steps you can take. Make sure to read David Mihms Local ranking success factors.
    c. Google Webmaster Tools: Make sure to set up a free account here. Look at the diagnostics, links, what Googlebot sees, and terms that Google qualifies. Do they match your major topics and keywords? Tune accordingly and continue to build links, as mentioned.
    d. Analytics: Google Analytics, Getclicky (free/paid) – to make sure each page is getting the right keywords and traffic that you had planned for each topic and subtopic.

#4: Plan to Fail? Or…
…fail to plan. Be clear on your strategic plan for all online endeavors. Make sure you have short and long term goals in mind. A SWOT plan can really help you. Look at the competition using (free/paid) SpyFu.com, Compete.com and SEMrush.com tools. If you want a quick overview of your competition that includes social popularity and traffic measures, try quarkbase.com. However, it’s important not to over-obsess on the competition. And, think about conversions as your end goal, not rankings.

Summary
Using the above tactics – along with tracking your competition’s URL and keywords in your space via Google alerts (www.google.com/alerts) will get you ahead of your competition and the search engines. 
 
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Jon Rognerud is Entrepreneur.com’s SEO columnist, an SEO consultant and the author of The Ultimate Guide to Search Engine Optimization, in bookstores now. He has more than 20 years experience building software and marketing projects, including creating content and application solutions at Yahoo!/Overture. His SEO company provides search marketing solutions for small to midsize businesses.

by Kim Toomey, Anvil Media, Inc.

Social Media is More than a High School Reunion.

We all know we should be engaged with social media as companies try to communicate with customers and monitor what’s being said. Think of social media as bringing word of mouth marketing into a visible medium.  Never before have businesses had real time access to what is being said about their products and services, and all of this content is perfect for parsing out keywords to use in other search engine marketing (SEM) activities based on what your customers think of your brand.

People are going to search for the terms that they know and use when it comes to your company, so make sure you’re optimizing your site with those phrases.

Keyword research has never been a science, but most would agree that the wider variety of tools you can initially brainstorm with will result in a more targeted and successful keyword list. Google’s Keyword Tool, WordTracker and Keyword discovery have been some of the heavy hitters in the past. But with more social media sites popping up with elaborate search features, the flood gates have opened.

Use the Right Tools: There are plenty of tools out there to help you find conversations that are going to be beneficial to your research.

• TwitterSearch is Twitter’s own search engine, and with great advanced search options, is a great starting place. You can look for an exact phrase (your brand) in a certain location with a positive tone, and voila! You can see what your customer’s are saying about your brand.
• Collecta is a new real-time search engine that scours social media sites as well as blogs, news and Flickr for your search term.  You can filter your results if you don’t want to see pictures or news articles for example. Don’t expect these new breeds of search engines to take over the search marketplace anytime soon, but they can provide more helpful results than Google, Yahoo or Bing.

Sort through the Clutter: Once you begin searching for conversations about your company, what exactly is it that you’re looking for? Frequent misspellings are a good place to start. Do you have a store front located in a city that’s not easy to spell? How about variations of your brand name? Do your customers say Dr. Martens or Doc Martens? 

While you may not want to use these variations on your website for search engine optimization (SEO), you will want to use them for Pay Per Click (PPC) campaigns. 

• Social media conversations are also great ways to determine what your customer base thinks your most popular product is. If you have a site with many different offerings this is great information to have so you can make an informed decision about what content belongs on your homepage.
• Don’t forget to consider seasonality and that the needs/wants of your customer will change, so make it a point to revise this at least every quarter.
• Lastly, look for the adjectives that are being used when describing your company or product. Do you have a “cozy restaurant,” “rugged backpack” or “time-saving software?” Chances are you’re already aware of some of these descriptors, but it is always important to check your perception of what you are offering with your customer’s perception.  Use these descriptions in all the usual places where you would put SEO effort on your site, because chances are that other people are looking for a “cozy restaurant” for dinner tonight.
• Beyond keyword research, this information can also be used in offline marketing materials when describing your company or products.

Keep up with the times
Now that you have some keyword ideas down, you should also verify your information against social media tools that pull top trending keywords. These are great resources for finding “now” keywords; topics that are mainstream right now. Twitter’s rising trends are also found in Twitter’s search tool, and show what topics are being most discussed in Twitter at that moment. TweetVolume is another Twitter tool that allows you to see how often a word appears in Twitter. You can enter up to five words at a time to compare traffic. This tool is particularly helpful if you’re trying to decide between variations or synonyms of a popular keyword phrase.

Facebook Lexicon is a similar tool that pulls top phrases being used on user’s walls. One of the more interesting aspects of Facebook’s tool is that it also provides demographic data for their keywords which may help you make a final decision on keywords based on your target audience. Select a keyword and Facebook will show you how many people are posting that word in their profile daily as well as the age and gender of these users (still in beta, so only a limited number of keywords are available for the demographic data). 

One last overlooked social media research tool is Delicious Tags. Delicious is a bookmarking service that has been around for quite a while and gets overlooked in the social media world because it’s not very flashy and exciting. Delicious has a “popular tags” list on the homepage. The great thing about Delicious keywords is that if you click on one, it gives you a list of related tags that are also popular. While Food is a popular tag, it also suggests recipes, cooking, health, restaurants and travel as related keywords.

There is no right or wrong way to build a keyword list for your website. As the Internet continues to evolve, be on the lookout for new ways to discover what is being said and searched for online. I recommend using social media keyword research to supplement traditional methods and tools for now. What your customers are saying about your company is important on many levels; thanks to the internet and social media all of their comments are now traceable and easily accessible.

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Kim Toomey works for the Portland-based SEM agency Anvil Media, Inc. She has expertise in all aspects of search engine marketing and specializes in social media strategies. Toomey has been responsible for the development and execution of dozens of search and social marketing campaigns during her time at Anvil.